As we celebrate CSD’s 50th anniversary, we’re reflecting on the theme of Lift, a word that captures the heart of our mission and the impact we strive to make every day. Since our founding, Communication Service for the Deaf (CSD) has worked to expand access, equality, and opportunity for Deaf and Hard of Hearing communities. Our commitment has always been rooted in empowerment. We strengthen individuals and systems through support, innovation, and services designed to be accessible and welcoming to everyone. 

One of the first obstacles we helped lift was the lack of accessible communication. It was during a time when TTYs (teletypewriters) were the only technology available, but they were limited and didn’t support American Sign Language (ASL). Deaf people lacked full independence in connecting with others. We knew that had to change.

Lifting Communication: The Start of TRS 

In 1981, CSD launched the nation’s first 24/7 Telecommunications Relay Service (TRS) in South Dakota. For the first time, Deaf individuals could make phone calls on their own. This innovation transformed communication access and personal autonomy. It was an early example of the kind of progress we continue to strive for. 

As a non-profit committed to investing in the potential of Deaf communities, we focus on expanding access to employment, entrepreneurship, crisis support, and more. Our programs are built to meet people where they are and help them thrive. 

Lifting in Crisis: National Deaf Hotline & Support

We continued to lift communities by partnering with organizations that support Deaf survivors of domestic violence and individuals in crisis. Through ASL-accessible support lines and critical resources, we help people move out of isolation and toward safety nets. We believe access must be available in every moment, including the most difficult ones. 

We also amplify Deaf voices by challenging outdated systems and expanding leadership opportunities within communities. From national advocacy efforts to building networks of Deaf-owned businesses, we are working toward a future where the Deaf community leads and uplifts itself. 

Expanding Digital and Economic Access 

Access to technology and economic opportunity is another area where CSD continues to make a difference. Initiatives like Project Endeavor provided high-speed internet, video equipment, and digital literacy training to many thousands of Deaf people. Many were able to connect to the digital world independently for the first time. By investing in tools and training, we are not only bridging the digital divide but also opening doors to education, employment, and civic participation. 

Conclusion 

Lifting communities means more than offering support. It means building systems that empower people to lead their own futures. At CSD, we remain committed to creating pathways where Deaf and Hard of Hearing individuals can thrive. When we remove barriers, amplify voices, and invest in access and equality, we uplift not just individuals, but society as a whole.