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We need your help in showing the Federal Communications Commission (FCC) that you support a major upgrade to our 911 emergency system. The FCC wants to hear from you!  This upgrade, called Next Generation 911 (NG911), will finally make emergency services accessible to everyone, including Deaf and hard of hearing people who rely on making […]

Please use docket numbers 10-51 and 03-123 when filing your comments. We need your help to convince the Federal Communications Commission (FCC) to provide support for a new service that lets you communicate in sign language – directly and without the use of a relay service – with ASL-fluent customer service agents in business and government call centers. If you are […]

Culture is a term that describes the customs, beliefs, and traditions of a particular group of people. At its core, culture is about how people interact with one another and the world around them.  The Deaf community is an excellent example of a culture that has developed its own unique set of values, practices, and […]

SignVote Partners with Rock the Vote to Celebrate #ADA30 and Get Out the Vote Last night, SignVote partnered with Rock the Vote and several other organizations to host a live stream event commemorating the 30th anniversary of the Americans with Disabilities Act. The star-studded event was co-hosted by Shoshannah Stern and Melissa Elmira Yingst and featured celebrities, activists, elected officials, and […]

Deaf In Military – Let Us Work Deaf people can’t enlist in the military because they aren’t able to pass the physical requirement of being able to hear beyond a certain threshold. Several bills have been introduced through the years to try to remove that hearing requirement. The latest one was introduced in the United States […]

We need your help in showing the Federal Communications Commission (FCC) that you support a major upgrade to our 911 emergency system. The FCC wants to hear from you!  This upgrade, called Next Generation 911 (NG911), will finally make emergency services accessible to everyone, including Deaf and hard of hearing people who rely on making […]

As we reflect on September, we are reminded of what it represents; change and transition. This is seen in the colors of fall leaves as they fade and flutter to the ground. This is the same for accessibility, historically so.   Accessibility in the Deaf and Hard of Hearing communities has seen its seasons of change. From […]

What a week for CSD! On Tuesday, July 30, 2024, the Federal Communications Commission (FCC) hosted a forum on Direct Video Calling (DVC) from 1 to 4 pm at FCC headquarters. The event was live-streamed for accessibility to a broader audience at fcc.gov/live.   The forum was attended by our own Christopher Soukup, CEO of Communication […]

At this year’s Disability:IN conference in Las Vegas, Communication Service for the Deaf (CSD) had the privilege of engaging with such a diverse group of attendees, particularly those focusing on Deaf and hard of hearing issues. We shared our booth with CSD Works and ASL Now, two brands operated by CSD dedicated to improving communication […]

How do you raise a Deaf child for success? What was life like for deaf people before the days of TTY? What laws are impacting technology accessibility today? Read below to catch the insightful interview of Christopher Soukup, CEO of Communication Service for the Deaf (CSD) by Joyce Bender for the Disability Matters Podcast.  Christopher […]

At Communication Service for the Deaf (CSD), we’ve always been driven by the belief that every individual deserves equal access to essential services, including healthcare. We are proud to introduce our newest division, DeafHealth, a patient advocacy group dedicated to tackling the inaccessibility of healthcare for the Deaf and Hard of Hearing community. The Need for Change  Healthcare plays a pivotal role in our everyday lives, guiding us toward healthier and […]

Do you ever wonder how technology can bridge gaps, create connections, and redefine the way we communicate?   Imagine this scenario: you’re at home, comfortably seated on your couch, and you make a video call. However, it’s not just any call; it’s with a customer service representative at a major company. The intriguing part? They’re communicating […]

Tomorrow is the 33rd anniversary of the passing of the American with Disabilities Act! To celebrate, Senator Edward J. Markey of Massachusetts has introduced a new accessibility-focused bill: the Communications, Video, and Technology Accessibility Act (CVTA) Bill which addresses the shortcomings of the 21st Century Communications and Video Accessibility Act (CVAA) that was passed in 2010. We need your help in letting your congressperson know how important the passage of this bill is to Deaf, hard of hearing, and disabled communites. […]

Please use docket numbers 10-51 and 03-123 when filing your comments. We need your help to convince the Federal Communications Commission (FCC) to provide support for a new service that lets you communicate in sign language – directly and without the use of a relay service – with ASL-fluent customer service agents in business and government call centers. If you are […]

Inaccessible Customer Service  Deaf, DeafBlind, DeafDisabled, hard-of-hearing, and late-deafened people face many barriers to communication in a world that doesn’t always think of accessibility for all. One of those areas that can be incredibly frustrating for Deaf people is customer service.   Imagine calling customer support to resolve an issue with your Wi-Fi, but you’re unable […]

If you are Deaf, in distress because of a disaster, and need someone to talk to this is the helpline you need to know about.  Connect with Deaf crisis workers who are fluent in American Sign Language and can support you through emotional distress related to natural or human-caused disasters.  People who have disabilities are two to four times more likely to be injured […]

CSD’s COVID-19 Hotline, Powered by Connect Direct was Recognized Alongside Apple-iOS 14 and Accessible Pharmacy Services for the Blind.   It’s no secret, the global COVID-19 pandemic is still affecting people’s everyday lives. At Communication Service for the Deaf (CSD), we have been working to make sure our community has access to the latest and most accurate information […]

Gridcheck, the full-featured scheduling tool designed for organizations to more efficiently monitor and manage the schedules of multiple accessibility service providers, joins Vineya, a scheduling platform designed to empower Deaf customers by prioritizing their communication preferences, bringing accessibility providers and Deaf and hard-of-hearing consumers closer together than ever before. With Vineya’s expansive interpreting network, and […]

Google Partners with ASL Now Google now offers customer service in American Sign Language (ASL) through ASL Now. With the combined expertise of both companies, users of all Google products can now connect with customer service agents in their native language, ASL. Watch the videos below to learn more about this partnership in ASL. Not sure why you’d […]

Comcast Extends Program that Offers Free Access to WIFI and Internet Service to Support Families and Students  As the impact of the pandemic began to spread across the country earlier this year, Comcast announced a 60-day plan that would help keep Americans connected to the Internet during these unprecedented times. This relief plan included free Wi-Fi, cancellation of late fees, free educational content and more.   […]

Comcast Partners with ASL Now In December 2019 Comcast launched customer service support in American Sign Language (ASL) through ASL Now. With the combined expertise of both companies, Internet Essentials and Xfinity customers can now connect with customer service agents in their native language, ASL. Watch the videos below to learn more about this partnership in ASL. […]

We need your help in showing the Federal Communications Commission (FCC) that you support a major upgrade to our 911 emergency system. The FCC wants to hear from you!  This upgrade, called Next Generation 911 (NG911), will finally make emergency services accessible to everyone, including Deaf and hard of hearing people who rely on making […]

We will add to this list as more resources become available. This post was last updated on January 27, 2025. Our hearts go out to everyone affected by the devastating California wildfires, especially those feeling the emotional toll of this unprecedented crisis. We want you to know that you are not alone.  In reply to […]

We will add to this list as more resources become available. This post was last updated on October 15th, 2024. Our hearts go out to all communities impacted by Hurricane Helene and those bracing for the upcoming Hurricane Milton, especially to our Deaf and Hard of Hearing community members.   We know that hurricane preparedness […]

As our Deaf History Month comes to a close, there are many themes to reflect on –identity, pride, community, struggle, language, values, and more. They are all important things, of course, but what is Deaf history without Deaf schools? Let us expand on that.  The Legacy of Deaf Schools At the heart of Deaf history lies […]

As we pass the midway point of Black History Month, we continue to celebrate the rich heritage, achievements, and contributions of the Black Deaf community. At Communication Service for the Deaf (CSD), we recognize the importance of amplifying Black Deaf voices and highlighting resources that empower and uplift the Black Deaf and Hard of Hearing […]

The holidays are almost here, and it’s not just about finding the perfect gifts – it’s also a chance to do something really important. We can make a big difference by supporting businesses run by Deaf and Hard of Hearing people in our community. These businesses have lots of wonderful things to offer, showing how […]

At Communication Service for the Deaf (CSD), we’ve always been driven by the belief that every individual deserves equal access to essential services, including healthcare. We are proud to introduce our newest division, DeafHealth, a patient advocacy group dedicated to tackling the inaccessibility of healthcare for the Deaf and Hard of Hearing community. The Need for Change  Healthcare plays a pivotal role in our everyday lives, guiding us toward healthier and […]

In a rapidly evolving world, where communication is the center of progress, it is a moral imperative to ensure no one is left behind. Manos Communications, LLC stands at the forefront of this mission, striving to bridge the gap and make the world more inclusive for the Deaf and Hard of Hearing communities. In addition to providing translation services, what do they […]

To all the aspiring Black Deaf entrepreneurs, don’t miss out on these valuable tips from successful Black Deaf business owners. Their advice is inspiring, providing an invaluable roadmap for launching and growing your own business. Take the time to read through each piece of advice and let their wisdom fill you with confidence and encouragement.  Mimi Battle, Mimi’s Sweet Boutique Being in business […]

Deaf clubs are a vital aspect of Deaf culture and history. As technology has advanced, Deaf clubs have dwindled in numbers. Most deaf clubs are now kept alive by seniors with events and programs that are tailored to the similar age group. Austin Deaf Club stands out as a vibrant and active organization that not only has their own Deaf club location, they have a strong group of board volunteers and appeal to several generations of […]

Black Business Month is an important time to honor the hard work, success, and impact that Black entrepreneurs have had in our community. Originally established in the early 2000s, this month is a time to celebrate and appreciate Black-owned businesses, more specifically, Black-Deaf owned businesses.   Celebrate and Support Black Deaf-Owned Businesses  There are many actions you can take to support Black Deaf-owned businesses. Today, we would like to highlight three: We want […]

In the spirit of Book Lover’s Day on August 9th, we’ve reached out to our amazing and dedicated team members at CSD to share their highly recommended books with you. The books listed below have captured their imaginations and left lasting imprints on their hearts and minds.   Whether you’re seeking to be inspired or want […]

Please use docket numbers 10-51 and 03-123 when filing your comments. We need your help to convince the Federal Communications Commission (FCC) to provide support for a new service that lets you communicate in sign language – directly and without the use of a relay service – with ASL-fluent customer service agents in business and government call centers. If you are […]

Imagine a world where there is a television show that became so popular in pop culture. Everyone is talking about the show through articles, social media memes, and the news.   You find yourself curious what the hype is all about. When you turn on the first episode, it’s not captioned. You check the second episode; […]

Culture is a term that describes the customs, beliefs, and traditions of a particular group of people. At its core, culture is about how people interact with one another and the world around them.  The Deaf community is an excellent example of a culture that has developed its own unique set of values, practices, and […]

Happy Indigenous/Native American Heritage Month! Each November, people across the United States celebrate Native cultures and achievements and bear witness to the difficult history of colonization of Native American peoples by white settlers.   The tradition started in 1986 when President Reagan established “American Indian Week” to run from November 23-30th to line up with the national holiday of Thanksgiving. Since the 1990s, each President has issued a November statement to honor Native people and culture. Eventually, […]

July 26th is the anniversary of the Americans with Disabilities Act of 1990 Imagine having to ask your neighbor to make personal calls for you. That’s how life was before the Americans with Disabilities (ADA) for Deaf and hard of hearing people. This piece explores how life was before and after the ADA, and provides […]

It is with excitement that we announce the recipients of our 2022 Capacity Building Grant! We received applications from 51 organizations, and they requested a sum of $1.1 million in capacity building funds. One day, with your support, we hope to be able to fund every single request. Today, we are nonetheless thrilled to award […]

It is with excitement that we announce the recipients of our 2022 Capacity Building Grant! We received applications from 51 organizations, and they requested a sum of $1.1 million in capacity building funds. One day, with your support, we hope to be able to fund every single request. Today, we are nonetheless thrilled to award […]

Women’s History Month was officially established in 1978, but women have been challenging stereotypes and overcoming barriers much longer than that. The achievements of these seven Deaf women prove exactly that! Celebrate their successes by learning about these big firsts for the Deaf community and for the world. Teresa de Cartagena (born c. 1425) Can […]

Support Deaf-Owned Businesses The holiday season is upon us once again! This means many of us are searching for that perfect gift to give to our loved ones. Turning to large, online companies like Amazon is the simple solution—you can get everything you need in just a few clicks. But there are so many small businesses out […]

As we reflect on September, we are reminded of what it represents; change and transition. This is seen in the colors of fall leaves as they fade and flutter to the ground. This is the same for accessibility, historically so.   Accessibility in the Deaf and Hard of Hearing communities has seen its seasons of change. From […]

Communication Service for the Deaf, Inc. (CSD) has been awarded $250,000 through the Eugene Washington PCORI Engagement Award Program, an initiative of the Patient-Centered Outcomes Research Institute (PCORI). The funding will support a two-year project titled "Building Capacity for Deaf American Sign Language Users in Virtual Healthcare PCOR/CER," running from November 1, 2024 through October 31, 2026.  The COVID-19 pandemic has significantly […]

We are happy to announce an exciting milestone for Communication Service for the Deaf (CSD)! Our mission at CSD has always been focused on working towards diversity, equity, and inclusion for our Deaf and Hard of Hearing community through various avenues. Part of these efforts include working with businesses and government agencies to address systemic barriers. Our inclusion in the Valuable 500 directory will allow us to work with even more companies […]

Tomorrow is the 33rd anniversary of the passing of the American with Disabilities Act! To celebrate, Senator Edward J. Markey of Massachusetts has introduced a new accessibility-focused bill: the Communications, Video, and Technology Accessibility Act (CVTA) Bill which addresses the shortcomings of the 21st Century Communications and Video Accessibility Act (CVAA) that was passed in 2010. We need your help in letting your congressperson know how important the passage of this bill is to Deaf, hard of hearing, and disabled communites. […]

Please use docket numbers 10-51 and 03-123 when filing your comments. We need your help to convince the Federal Communications Commission (FCC) to provide support for a new service that lets you communicate in sign language – directly and without the use of a relay service – with ASL-fluent customer service agents in business and government call centers. If you are […]

Women’s History Month was officially established in 1978, but women have been challenging stereotypes and overcoming barriers much longer than that. The achievements of these seven Deaf women prove exactly that! Celebrate their successes by learning about these big firsts for the Deaf community and for the world. Teresa de Cartagena (born c. 1425) Can […]

How to Celebrate Juneteenth In America, we typically celebrate July 4th, 1776 as Independence Day – but it wasn’t until almost 100 years later on June 19th, 1865 that many Americans were truly free. That day celebrates Juneteenth – also known as Emancipation Day or Freedom Day for Black Americans. What is Juneteenth? Juneteenth marks the day that slaves in Galveston, Texas learned that they […]

Comcast Extends Program that Offers Free Access to WIFI and Internet Service to Support Families and Students  As the impact of the pandemic began to spread across the country earlier this year, Comcast announced a 60-day plan that would help keep Americans connected to the Internet during these unprecedented times. This relief plan included free Wi-Fi, cancellation of late fees, free educational content and more.   […]

Rosa Lee is one of the few BIPOC disabled women holding a leadership position in the venture fund industry and in the marketing industry. Communication Service for the Deaf is proud to announce that our Chief Marketing Officer, and longtime leader in the Deaf community, Rosa Lee Timm is the new Division President for CSD’s Social Venture Fund. […]

Around the Table Pizza and community for a more equal future. An equal future is one where your hearing abilities don’t affect your access to opportunities, where your gender or gender identity does not limit your professional growth, or where the color your skin does not determine how you are treated. At TEDxCollegePark, Mozzeria CEO Ryan […]

A Milestone Worthy of Celebration  This year, Communication Service for the Deaf (CSD) celebrates 50 years of changing lives, challenging unfair systems, and uplifting Deaf communities around the world.  When we first began in a broom closet at the South Dakota School for the Deaf, we couldn’t have imagined just how far this mission would […]

We, at Communication Service for the Deaf (CSD), proudly announce the appointment of two new board members, Brendan Gramer and Roberta Mather.  Brendan Gramer joins the board with a distinguished career at Amazon, where he serves as UX Design Manager on the Payments team, contributing his expertise for 16 years. Known for his impactful advocacy […]

We are thrilled to announce that Amanda Whyrick has been named the new Division President of California Connect. Whyrick previously served as the Vice President of Information Technology at Communication Service for the Deaf (CSD). Starting on February 26, 2024, she will be stepping into this new role. She will provide leadership support for all […]

In the spirit of Book Lover’s Day on August 9th, we’ve reached out to our amazing and dedicated team members at CSD to share their highly recommended books with you. The books listed below have captured their imaginations and left lasting imprints on their hearts and minds.   Whether you’re seeking to be inspired or want […]

September is Deaf Awareness Month, which makes it a perfect time to announce that Jessica Kennedy has been named the new President of CSD Health.   The current healthcare system is full of barriers that deaf communities face daily. American Sign Language (ASL) users are at a higher risk for poor health knowledge. They are not […]

McLaurin brings valuable insights and financial and healthcare experience to further propel CSD to success. Communication Service for the Deaf (CSD) is excited to welcome Michael McLaurin to their Board of Directors. McLaurin brings more than 14 years of experience as an accountant, CPA, and certified finance specialist in healthcare to CSD. McLaurin also brings his experience as […]

Shireen Hafeez brings more than 20 years of experience as an advocate, thought leader, innovative executive, public speaker, and educator to CSD.  Communication Service for the Deaf proud to announce the addition of Shireen Hafeez to its Board of Directors. Hafeez joins eight other board members who guide CSD’s overall strategies, promote innovative thinking about the future of […]

TJay Middlebrook’s wealth of experience and expertise in equity and diversity issues is an invaluable addition to CSD’s social impact organization efforts.   Communication Service for the Deaf is proud to announce the addition of TJay Middlebrook to its Board of Directors. Middlebrook joins eight other board members who guide CSD’s overall strategies, promote innovative thinking about the future of CSD, […]

CSD is proud to announce Thomas Means as our new Chief Financial Officer.  Thomas Means brings more than 15 years of financial expertise and organizational leadership to his new role, in which he will oversee all CSD’s financial operations, including the leadership and management of a team made up entirely of Deaf financial professionals. As […]

We’re excited to share the news of a brand new platform for Deaf freelancers, too! Communication Service for the Deaf is proud to announce the latest development in our newest division, the CSD Professional Services Group. Chief Technology Officer, Charles McFadden, has been chosen to lead CSD Professional Services.  What is CSD Professional Services Group? CSD […]

In 2022, CSD is ushering in a new phase of growth, strategies, and innovative thinking about its impact on the Deaf and hard-of-hearing community.  Austin, TX – Communication Service for the Deaf (CSD) is proud to announce the election of a new Board Chair, Rogelio Fernández Mota. Fernández Mota succeeds Danny Lacey, who served as Board Chair since 2016.   “I am excited to welcome Rogelio Fernández […]

We, at Communication Service for the Deaf (CSD), proudly announce the appointment of two new board members, Brendan Gramer and Roberta Mather.  Brendan Gramer joins the board with a distinguished career at Amazon, where he serves as UX Design Manager on the Payments team, contributing his expertise for 16 years. Known for his impactful advocacy […]

Communication Service for the Deaf, Inc. (CSD) has been awarded $250,000 through the Eugene Washington PCORI Engagement Award Program, an initiative of the Patient-Centered Outcomes Research Institute (PCORI). The funding will support a two-year project titled "Building Capacity for Deaf American Sign Language Users in Virtual Healthcare PCOR/CER," running from November 1, 2024 through October 31, 2026.  The COVID-19 pandemic has significantly […]

We are thrilled to announce that Amanda Whyrick has been named the new Division President of California Connect. Whyrick previously served as the Vice President of Information Technology at Communication Service for the Deaf (CSD). Starting on February 26, 2024, she will be stepping into this new role. She will provide leadership support for all […]

Tomorrow is the 33rd anniversary of the passing of the American with Disabilities Act! To celebrate, Senator Edward J. Markey of Massachusetts has introduced a new accessibility-focused bill: the Communications, Video, and Technology Accessibility Act (CVTA) Bill which addresses the shortcomings of the 21st Century Communications and Video Accessibility Act (CVAA) that was passed in 2010. We need your help in letting your congressperson know how important the passage of this bill is to Deaf, hard of hearing, and disabled communites. […]

Are you Deaf and need a helping hand with financial planning? Or are you an educator of the Deaf who wants to learn more about providing for your students’ futures? CSD Learns has tailored their program just for individuals like yourself! Get all of your questions answered, especially about ABLE accounts.   ABLE accounts are a way for people with disabilities […]

Happy Indigenous/Native American Heritage Month! Each November, people across the United States celebrate Native cultures and achievements and bear witness to the difficult history of colonization of Native American peoples by white settlers.   The tradition started in 1986 when President Reagan established “American Indian Week” to run from November 23-30th to line up with the national holiday of Thanksgiving. Since the 1990s, each President has issued a November statement to honor Native people and culture. Eventually, […]

ASL Now Launches Mobile App – the world’s first mobile app that connects Deaf Consumers with Deaf Call Center Agents, no interpreters or captions needed. ASL Now has launched its new mobile app! This is the first-of-its-kind, free mobile app that with the touch of a button connects American Sign Language (ASL) users with trained […]

September is Deaf Awareness Month, which makes it a perfect time to announce that Jessica Kennedy has been named the new President of CSD Health.   The current healthcare system is full of barriers that deaf communities face daily. American Sign Language (ASL) users are at a higher risk for poor health knowledge. They are not […]

McLaurin brings valuable insights and financial and healthcare experience to further propel CSD to success. Communication Service for the Deaf (CSD) is excited to welcome Michael McLaurin to their Board of Directors. McLaurin brings more than 14 years of experience as an accountant, CPA, and certified finance specialist in healthcare to CSD. McLaurin also brings his experience as […]

Shireen Hafeez brings more than 20 years of experience as an advocate, thought leader, innovative executive, public speaker, and educator to CSD.  Communication Service for the Deaf proud to announce the addition of Shireen Hafeez to its Board of Directors. Hafeez joins eight other board members who guide CSD’s overall strategies, promote innovative thinking about the future of […]

TJay Middlebrook’s wealth of experience and expertise in equity and diversity issues is an invaluable addition to CSD’s social impact organization efforts.   Communication Service for the Deaf is proud to announce the addition of TJay Middlebrook to its Board of Directors. Middlebrook joins eight other board members who guide CSD’s overall strategies, promote innovative thinking about the future of CSD, […]

Free Hotline Connects Austin Deaf Community Seeking COVID-19 Information, Such As Testing and Vaccine Locations, with Agents Who Are Fluent in American Sign Language. April 26, 2022, Austin, TX – Communication Service for the Deaf has launched an American Sign Language-based COVID-19 information hotline in the City of Austin, Texas. This hotline gives the approximately 4 million […]

Free Hotline Connects Minnesota Deaf Community Seeking COVID-19 Information, Such As Testing and Vaccine Locations, with Agents Who Are Fluent in American Sign Language. April 5, 2022, Minneapolis, MN – Communication Service for the Deaf (CSD) has launched an American Sign Language-based COVID-19 information hotline in the State of Minnesota. This hotline gives the 20% of Minnesotans who are […]

Rosa Lee is one of the few BIPOC disabled women holding a leadership position in the venture fund industry and in the marketing industry. Communication Service for the Deaf is proud to announce that our Chief Marketing Officer, and longtime leader in the Deaf community, Rosa Lee Timm is the new Division President for CSD’s Social Venture […]

Rosa Lee is one of the few BIPOC disabled women holding a leadership position in the venture fund industry and in the marketing industry. Communication Service for the Deaf is proud to announce that our Chief Marketing Officer, and longtime leader in the Deaf community, Rosa Lee Timm is the new Division President for CSD’s Social Venture Fund. […]

Gridcheck, the full-featured scheduling tool designed for organizations to more efficiently monitor and manage the schedules of multiple accessibility service providers, joins Vineya, a scheduling platform designed to empower Deaf customers by prioritizing their communication preferences, bringing accessibility providers and Deaf and hard-of-hearing consumers closer together than ever before. With Vineya’s expansive interpreting network, and […]

Happy LGBTIA+ History Month! Just a few decades ago, LGBTQ+ (Lesbian, Gay, Bi, Trans, and Queer) communities could not live as openly as they do today without fear of harassment. Back then, members of these communities had a few places such as bars where they could socialize and feel safe. However, these establishments were subjected […]

CSD’s COVID-19 Hotline, Powered by Connect Direct was Recognized Alongside Apple-iOS 14 and Accessible Pharmacy Services for the Blind.   It’s no secret, the global COVID-19 pandemic is still affecting people’s everyday lives. At Communication Service for the Deaf (CSD), we have been working to make sure our community has access to the latest and most accurate information […]

In 2022, CSD is ushering in a new phase of growth, strategies, and innovative thinking about its impact on the Deaf and hard-of-hearing community.  Austin, TX – Communication Service for the Deaf (CSD) is proud to announce the election of a new Board Chair, Rogelio Fernández Mota. Fernández Mota succeeds Danny Lacey, who served as Board Chair since 2016.   “I am excited to welcome Rogelio Fernández […]

In 2022, CSD is ushering in a new phase of growth, strategies, and innovative thinking about its impact on the Deaf and hard-of-hearing community.  Austin, TX – Communication Service for the Deaf (CSD) is proud to announce the election of a new Board Chair, Rogelio Fernández Mota. Fernández Mota succeeds Danny Lacey, who served as Board Chair since 2016.   “I am excited to welcome Rogelio Fernández […]

A Milestone Worthy of Celebration  This year, Communication Service for the Deaf (CSD) celebrates 50 years of changing lives, challenging unfair systems, and uplifting Deaf communities around the world.  When we first began in a broom closet at the South Dakota School for the Deaf, we couldn’t have imagined just how far this mission would […]

We need your help in showing the Federal Communications Commission (FCC) that you support a major upgrade to our 911 emergency system. The FCC wants to hear from you!  This upgrade, called Next Generation 911 (NG911), will finally make emergency services accessible to everyone, including Deaf and hard of hearing people who rely on making […]

We will add to this list as more resources become available. This post was last updated on January 27, 2025. Our hearts go out to everyone affected by the devastating California wildfires, especially those feeling the emotional toll of this unprecedented crisis. We want you to know that you are not alone.  In reply to […]

We will add to this list as more resources become available. This post was last updated on October 15th, 2024. Our hearts go out to all communities impacted by Hurricane Helene and those bracing for the upcoming Hurricane Milton, especially to our Deaf and Hard of Hearing community members.   We know that hurricane preparedness […]

As we reflect on September, we are reminded of what it represents; change and transition. This is seen in the colors of fall leaves as they fade and flutter to the ground. This is the same for accessibility, historically so.   Accessibility in the Deaf and Hard of Hearing communities has seen its seasons of change. From […]

We, at Communication Service for the Deaf (CSD), proudly announce the appointment of two new board members, Brendan Gramer and Roberta Mather.  Brendan Gramer joins the board with a distinguished career at Amazon, where he serves as UX Design Manager on the Payments team, contributing his expertise for 16 years. Known for his impactful advocacy […]

Communication Service for the Deaf, Inc. (CSD) has been awarded $250,000 through the Eugene Washington PCORI Engagement Award Program, an initiative of the Patient-Centered Outcomes Research Institute (PCORI). The funding will support a two-year project titled "Building Capacity for Deaf American Sign Language Users in Virtual Healthcare PCOR/CER," running from November 1, 2024 through October 31, 2026.  The COVID-19 pandemic has significantly […]

What a week for CSD! On Tuesday, July 30, 2024, the Federal Communications Commission (FCC) hosted a forum on Direct Video Calling (DVC) from 1 to 4 pm at FCC headquarters. The event was live-streamed for accessibility to a broader audience at fcc.gov/live.   The forum was attended by our own Christopher Soukup, CEO of Communication […]

At this year’s Disability:IN conference in Las Vegas, Communication Service for the Deaf (CSD) had the privilege of engaging with such a diverse group of attendees, particularly those focusing on Deaf and hard of hearing issues. We shared our booth with CSD Works and ASL Now, two brands operated by CSD dedicated to improving communication […]

How do you raise a Deaf child for success? What was life like for deaf people before the days of TTY? What laws are impacting technology accessibility today? Read below to catch the insightful interview of Christopher Soukup, CEO of Communication Service for the Deaf (CSD) by Joyce Bender for the Disability Matters Podcast.  Christopher […]

As our Deaf History Month comes to a close, there are many themes to reflect on –identity, pride, community, struggle, language, values, and more. They are all important things, of course, but what is Deaf history without Deaf schools? Let us expand on that.  The Legacy of Deaf Schools At the heart of Deaf history lies […]

We are thrilled to announce that Amanda Whyrick has been named the new Division President of California Connect. Whyrick previously served as the Vice President of Information Technology at Communication Service for the Deaf (CSD). Starting on February 26, 2024, she will be stepping into this new role. She will provide leadership support for all […]

As we pass the midway point of Black History Month, we continue to celebrate the rich heritage, achievements, and contributions of the Black Deaf community. At Communication Service for the Deaf (CSD), we recognize the importance of amplifying Black Deaf voices and highlighting resources that empower and uplift the Black Deaf and Hard of Hearing […]

The holidays are almost here, and it’s not just about finding the perfect gifts – it’s also a chance to do something really important. We can make a big difference by supporting businesses run by Deaf and Hard of Hearing people in our community. These businesses have lots of wonderful things to offer, showing how […]

At Communication Service for the Deaf (CSD), we’ve always been driven by the belief that every individual deserves equal access to essential services, including healthcare. We are proud to introduce our newest division, DeafHealth, a patient advocacy group dedicated to tackling the inaccessibility of healthcare for the Deaf and Hard of Hearing community. The Need for Change  Healthcare plays a pivotal role in our everyday lives, guiding us toward healthier and […]

In a rapidly evolving world, where communication is the center of progress, it is a moral imperative to ensure no one is left behind. Manos Communications, LLC stands at the forefront of this mission, striving to bridge the gap and make the world more inclusive for the Deaf and Hard of Hearing communities. In addition to providing translation services, what do they […]

Do you ever wonder how technology can bridge gaps, create connections, and redefine the way we communicate?   Imagine this scenario: you’re at home, comfortably seated on your couch, and you make a video call. However, it’s not just any call; it’s with a customer service representative at a major company. The intriguing part? They’re communicating […]

We, at Communication Service for the Deaf, are deeply saddened at the devastating news of the shooting that claimed lives on October 25th in Lewiston, Maine. Every shooting we learn about is never easy. This one hits to the core, knowing that Joshua Seal, Bill Brackett, Steve Vozzella, and Bryan MacFarlane were members of our beloved Deaf […]

Imagine navigating a world without sound or struggling to hear the voices around you. This is the daily reality for millions of Deaf and Hard of Hearing individuals. In the pursuit of fostering true inclusion and accessibility, it’s crucial to understand their unique experiences. In our recent webinar, we delved deep into the world of Deaf and Hard […]

Earlier this month, The Department of Health and Human Services announced that the 988 Suicide and Crisis Lifeline was adding support in ASL. As of Friday, September 29, 2023, we are proud to share that this service is available across all VP providers. Anyone who prefers to communicate using ASL can simply dial 988 directly […]

We are happy to announce an exciting milestone for Communication Service for the Deaf (CSD)! Our mission at CSD has always been focused on working towards diversity, equity, and inclusion for our Deaf and Hard of Hearing community through various avenues. Part of these efforts include working with businesses and government agencies to address systemic barriers. Our inclusion in the Valuable 500 directory will allow us to work with even more companies […]

Are you looking to improve your customer service and support for Deaf and hard of hearing customers? Do you want to gain insights and expertise from experts in the field? If so, then we invite you to join us for a webinar focused on understanding the unique customer experience of Deaf and hard of hearing consumers on September 21, 2023, at […]

To all the aspiring Black Deaf entrepreneurs, don’t miss out on these valuable tips from successful Black Deaf business owners. Their advice is inspiring, providing an invaluable roadmap for launching and growing your own business. Take the time to read through each piece of advice and let their wisdom fill you with confidence and encouragement.  Mimi Battle, Mimi’s Sweet Boutique Being in business […]

Deaf clubs are a vital aspect of Deaf culture and history. As technology has advanced, Deaf clubs have dwindled in numbers. Most deaf clubs are now kept alive by seniors with events and programs that are tailored to the similar age group. Austin Deaf Club stands out as a vibrant and active organization that not only has their own Deaf club location, they have a strong group of board volunteers and appeal to several generations of […]

Black Business Month is an important time to honor the hard work, success, and impact that Black entrepreneurs have had in our community. Originally established in the early 2000s, this month is a time to celebrate and appreciate Black-owned businesses, more specifically, Black-Deaf owned businesses.   Celebrate and Support Black Deaf-Owned Businesses  There are many actions you can take to support Black Deaf-owned businesses. Today, we would like to highlight three: We want […]

In the spirit of Book Lover’s Day on August 9th, we’ve reached out to our amazing and dedicated team members at CSD to share their highly recommended books with you. The books listed below have captured their imaginations and left lasting imprints on their hearts and minds.   Whether you’re seeking to be inspired or want […]

Tomorrow is the 33rd anniversary of the passing of the American with Disabilities Act! To celebrate, Senator Edward J. Markey of Massachusetts has introduced a new accessibility-focused bill: the Communications, Video, and Technology Accessibility Act (CVTA) Bill which addresses the shortcomings of the 21st Century Communications and Video Accessibility Act (CVAA) that was passed in 2010. We need your help in letting your congressperson know how important the passage of this bill is to Deaf, hard of hearing, and disabled communites. […]

Please use docket numbers 10-51 and 03-123 when filing your comments. We need your help to convince the Federal Communications Commission (FCC) to provide support for a new service that lets you communicate in sign language – directly and without the use of a relay service – with ASL-fluent customer service agents in business and government call centers. If you are […]

Imagine a world where there is a television show that became so popular in pop culture. Everyone is talking about the show through articles, social media memes, and the news.   You find yourself curious what the hype is all about. When you turn on the first episode, it’s not captioned. You check the second episode; […]

Culture is a term that describes the customs, beliefs, and traditions of a particular group of people. At its core, culture is about how people interact with one another and the world around them.  The Deaf community is an excellent example of a culture that has developed its own unique set of values, practices, and […]

Are you Deaf and need a helping hand with financial planning? Or are you an educator of the Deaf who wants to learn more about providing for your students’ futures? CSD Learns has tailored their program just for individuals like yourself! Get all of your questions answered, especially about ABLE accounts.   ABLE accounts are a way for people with disabilities […]

Inaccessible Customer Service  Deaf, DeafBlind, DeafDisabled, hard-of-hearing, and late-deafened people face many barriers to communication in a world that doesn’t always think of accessibility for all. One of those areas that can be incredibly frustrating for Deaf people is customer service.   Imagine calling customer support to resolve an issue with your Wi-Fi, but you’re unable […]

ASL Now Launches Mobile App – the world’s first mobile app that connects Deaf Consumers with Deaf Call Center Agents, no interpreters or captions needed. ASL Now has launched its new mobile app! This is the first-of-its-kind, free mobile app that with the touch of a button connects American Sign Language (ASL) users with trained […]

September is Deaf Awareness Month, which makes it a perfect time to announce that Jessica Kennedy has been named the new President of CSD Health.   The current healthcare system is full of barriers that deaf communities face daily. American Sign Language (ASL) users are at a higher risk for poor health knowledge. They are not […]

McLaurin brings valuable insights and financial and healthcare experience to further propel CSD to success. Communication Service for the Deaf (CSD) is excited to welcome Michael McLaurin to their Board of Directors. McLaurin brings more than 14 years of experience as an accountant, CPA, and certified finance specialist in healthcare to CSD. McLaurin also brings his experience as […]

July 26th is the anniversary of the Americans with Disabilities Act of 1990 Imagine having to ask your neighbor to make personal calls for you. That’s how life was before the Americans with Disabilities (ADA) for Deaf and hard of hearing people. This piece explores how life was before and after the ADA, and provides […]

Shireen Hafeez brings more than 20 years of experience as an advocate, thought leader, innovative executive, public speaker, and educator to CSD.  Communication Service for the Deaf proud to announce the addition of Shireen Hafeez to its Board of Directors. Hafeez joins eight other board members who guide CSD’s overall strategies, promote innovative thinking about the future of […]

TJay Middlebrook’s wealth of experience and expertise in equity and diversity issues is an invaluable addition to CSD’s social impact organization efforts.   Communication Service for the Deaf is proud to announce the addition of TJay Middlebrook to its Board of Directors. Middlebrook joins eight other board members who guide CSD’s overall strategies, promote innovative thinking about the future of CSD, […]

Free Hotline Connects Austin Deaf Community Seeking COVID-19 Information, Such As Testing and Vaccine Locations, with Agents Who Are Fluent in American Sign Language. April 26, 2022, Austin, TX – Communication Service for the Deaf has launched an American Sign Language-based COVID-19 information hotline in the City of Austin, Texas. This hotline gives the approximately 4 million […]

April is Deaf History Month Team CSD is celebrating and honoring the richness of Deaf culture and Deaf people by sharing our #MyDeafHistory stories. These stories showcase the diversity of our community members and how, no matter where we came from, our shared passions for language access and supporting the successes of each other unites […]

Free Hotline Connects Minnesota Deaf Community Seeking COVID-19 Information, Such As Testing and Vaccine Locations, with Agents Who Are Fluent in American Sign Language. April 5, 2022, Minneapolis, MN – Communication Service for the Deaf (CSD) has launched an American Sign Language-based COVID-19 information hotline in the State of Minnesota. This hotline gives the 20% of Minnesotans who are […]

Communication Service for the Deaf joins the ranks of Canva, Microsoft, SpaceX, and more World’s Most Innovative Companies Communication Service for the Deaf has been named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2022 for our COVID-19 hotline, which made health and vaccine information easily accessible for Deaf people during […]

Deaf Entrepreneurs: Stories that Change Perception Chris Soukup and Rosa Lee Timm’s SXSW presentation will explore the value of designing inclusive and equitable opportunities for entrepreneurs in Deaf communities. Austin, TX – Communication Service for the Deaf is thrilled to announce that our CEO Chris Soukup, and CMO and Division President of the CSD Social […]

In 2022, CSD is ushering in a new phase of growth, strategies, and innovative thinking about its impact on the Deaf and hard-of-hearing community.  Austin, TX – Communication Service for the Deaf (CSD) is proud to announce the election of a new Board Chair, Rogelio Fernández Mota. Fernández Mota succeeds Danny Lacey, who served as Board Chair since 2016.   “I am excited to welcome Rogelio Fernández […]

If you are Deaf, in distress because of a disaster, and need someone to talk to this is the helpline you need to know about.  Connect with Deaf crisis workers who are fluent in American Sign Language and can support you through emotional distress related to natural or human-caused disasters.  People who have disabilities are two to four times more likely to be injured […]

CSD’s COVID-19 Hotline, Powered by Connect Direct was Recognized Alongside Apple-iOS 14 and Accessible Pharmacy Services for the Blind.   It’s no secret, the global COVID-19 pandemic is still affecting people’s everyday lives. At Communication Service for the Deaf (CSD), we have been working to make sure our community has access to the latest and most accurate information […]

Support Deaf-Owned Businesses The holiday season is upon us once again! This means many of us are searching for that perfect gift to give to our loved ones. Turning to large, online companies like Amazon is the simple solution—you can get everything you need in just a few clicks. But there are so many small businesses out […]

Google Partners with ASL Now Google now offers customer service in American Sign Language (ASL) through ASL Now. With the combined expertise of both companies, users of all Google products can now connect with customer service agents in their native language, ASL. Watch the videos below to learn more about this partnership in ASL. Not sure why you’d […]